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Subject ±Û·Î¹ú ÇコÄɾî ȸ»ç - CRM ¸Å´ÏÀú (´ë¸®±Þ)
Date 2021.09.17
¢Ã Company: ±Û·Î¹ú ÇコÄɾî ȸ»ç


¢Ã Position: CRM ¸Å´ÏÀú (´ë¸®±Þ)


¢Ã ÁÖ¿ä ¾÷¹«

• Creation, development, maintenance and execution of customer activation strategies, that include all touch points with our customers in Korea

• Ownership of CR optimization over email, SMS and push marketing campaigns including approval of copy and layout

• Align with Deliverability Manager to always ensure the best possible reputation

• Analysis and improvement of the current campaign and journey setup and processes as well as development of further opportunities to automate within the CRM channel

• Development and implementation of scalable and innovative processes that will positively impact our KPIs and will increase the relevance of our campaigns to come to a higher degree of personalization through content, products, offers, and more

• Ownership of A/B testing roadmap and execution in order to scale the channel and improve overall CRs

• Development and execution of initiatives to improve our customer relationship and customer retention

• Development of target group specific content for a large group of customers and partners

• Shared ownership of the CRM channel in Korea


¢Ã ÀÚ°Ý ¿ä°Ç

• Completed degree with a major in Marketing, Computer Science, Journalism, Communication, Psychology, or similar

• 3-5 years of experience as a Customer Relation, Customer Success or Customer Engagement Manager

• Strong analytical and conceptional skills as well as Innovation

• Good grasp for target group specific communication. You are able to optimize copy and design accordingly.

• You are goal oriented with strong numerical skills

• Experience with the Salesforce Marketing Cloud or a similar CRM system

• Fluent in English


¢Ã Á¦Ãâ¼­·ù

- À̷¼­¸¦ MS Word ÆÄÀÏ·Î ´ã´ç ÄÁ¼³ÅÏÆ® Email·Î º¸³»Áֽñ⠹ٶø´Ï´Ù.
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¢Ã Contact point : bhs »ó¹«
If you have any question, please do not hesitate to contact me.
Cell: 010-8763-1936 // Email : bhs@hennymccoy.com
** À̸ÞÀÏ·Î Á¢¼ö¹Ù¶ø´Ï´Ù (¿Â¶óÀÎÀ¸·Î Áö¿øÇÒ °æ¿ì È®ÀÎÀÌ ´Ê¾îÁú ¼ö ÀÖÀ½)**
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