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Subject 글로벌 헬스케어 회사 - CRM 매니저 (대리급)
Date 2021.09.17
▣ Company: 글로벌 헬스케어 회사


▣ Position: CRM 매니저 (대리급)


▣ 주요 업무

• Creation, development, maintenance and execution of customer activation strategies, that include all touch points with our customers in Korea

• Ownership of CR optimization over email, SMS and push marketing campaigns including approval of copy and layout

• Align with Deliverability Manager to always ensure the best possible reputation

• Analysis and improvement of the current campaign and journey setup and processes as well as development of further opportunities to automate within the CRM channel

• Development and implementation of scalable and innovative processes that will positively impact our KPIs and will increase the relevance of our campaigns to come to a higher degree of personalization through content, products, offers, and more

• Ownership of A/B testing roadmap and execution in order to scale the channel and improve overall CRs

• Development and execution of initiatives to improve our customer relationship and customer retention

• Development of target group specific content for a large group of customers and partners

• Shared ownership of the CRM channel in Korea


▣ 자격 요건

• Completed degree with a major in Marketing, Computer Science, Journalism, Communication, Psychology, or similar

• 3-5 years of experience as a Customer Relation, Customer Success or Customer Engagement Manager

• Strong analytical and conceptional skills as well as Innovation

• Good grasp for target group specific communication. You are able to optimize copy and design accordingly.

• You are goal oriented with strong numerical skills

• Experience with the Salesforce Marketing Cloud or a similar CRM system

• Fluent in English


▣ 제출서류

- 이력서를 MS Word 파일로 담당 컨설턴트 Email로 보내주시기 바랍니다.
- 이력서에 지원분야의 경력 사항을 최대한 구체적이고 상세히 기술해 주시길 바랍니다.
- 사진 첨부요망 / 응시분야 / 연락처 / 연봉(현 연봉 & 희망 연봉) 기재


▣ Contact point : bhs 상무
If you have any question, please do not hesitate to contact me.
Cell: 010-8763-1936 // Email : bhs@hennymccoy.com
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