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Subject Global top tier FMCG - Employee Service Manager (차부장급 )
Date 2022.05.29
▣ Company : Global top tier FMCG


▣ Position : Employee Service Manager (차부장급 )


▣ Responsibilities
1. Operations/ Professional/ Business
- Through the management of a team of resources, is responsible for ensuring transactional and service delivery excellence within Korea .
- Accountable for ensuring data accuracy over a variety of information systems and administrative services and will assist in the delivery of country and regional initiatives in Korea
- Development of and timely completion of appropriate SLA and associated metrics.
- Responsible for ensuring the security of both hard and soft copy employee data.
- Ensuring that all published polices are available, up to date, accurate and consistently applied to provide superior front line HR service support.
ii. Management
- Responsible for the management of Korea ES team, systems and processes ensuring
- Compliance with people management processes - i.e. Coaching, PerforM and Develop
- Delivery of functional objectives and key performance metrics through the effective management of the team
- Ensuring the effective and efficient execution of all business and systems processes and HR information systems.
- Responsible for ensuring effective procedures and processes are in place to enforce data integrity/accuracy to deliver timely and qualitative management information reports and responses to queries.
iii. Leadership
- Create a high performing team through the identification of development opportunities for Korea Branch and ES team members specific to their needs and available career development.
- Actively support Area/Regionally led organisational initiatives and projects through the allocation of time and resources as appropriate.
iv. Relationship
- Actively engage with clients/stakeholders to ensure that they are satisfied with the service provided through the Shared Service Center and Payroll
- Establish and maintain effective relationships internally (i.e. Local/Area HR colleagues and across Functions), external professional and supplier networks to improve knowledge sharing and service provision.
- Maintain effective communications across internal and external service providers ensuring smooth workflow processes.
v. Innovation
- Continuously evaluate systems, processes and service levels to ensure customer expectation are being met or exceeded.



▣ Requirements
- 5 - 15 years experience in managing a dedicated HR Administration service, including significant interaction with or ideally experience of managing a Payroll function
- Familiar with key HR processes such as performance management, recruitment and selection, reward practices.
- Strong interpersonal and communication skills.
- Strong understanding of C&B data and analytical skills
- Experience of working on HR Information System implementations/projects would be desirable.
- Understanding of change management theory and practice.
- Data management over multiple subject areas.
- Ability to quickly prioritise a wide variety of tasks.
- Working experience in HR Shared Service Centre
- Proven record in Payroll and Compensation & Benefits


▣ Location : 서울


▣ 제출서류
- 이력서 (MS Word 파일)
- 경력 사항을 최대한 구체적이고 상세히 기술해 주시길 바랍니다.
- 사진 첨부요망 / 응시분야 / 연락처 / 연봉(현 연봉 & 희망 연봉) 기재
- 궁금하신 점은 담당 컨설턴트 e-mail로 연락 주시기 바랍니다.


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